By accessing or using MentionReview's business reputation monitoring service ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
MentionReview provides AI-powered business reputation monitoring that tracks reviews, mentions, and sentiment across online platforms using publicly available data and, where applicable, official APIs.
To use our Service, you must create an account with accurate information and be at least 18 years old or the age of majority in your jurisdiction. You are responsible for safeguarding your account and for all activities under it.
We offer free and paid plans. Paid plans are billed in advance on a recurring basis. By subscribing, you authorize recurring charges until you cancel. Payments are processed securely by Stripe. We don’t store full payment details.
You agree not to misuse the Service, including by monitoring businesses you do not own or manage, violating laws, infringing intellectual property, reverse engineering, disrupting the Service, or attempting unauthorized access.
Your use of the Service is subject to our Privacy Policy. You own the data you provide. We obtain publicly available information about your business for monitoring purposes and process it to provide insights and alerts.
The Service and its original content, features, and functionality are owned by MentionReview and protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
We may modify, suspend, or discontinue the Service (or any part of it) with reasonable notice. We strive for high availability but do not guarantee uninterrupted or error-free operation.
The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, MentionReview is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the Service.
You agree to indemnify and hold harmless MentionReview and its affiliates from any claims, losses, or liabilities arising out of your use of the Service, violation of these Terms, or infringement of any rights.
You may terminate your account at any time. We may suspend or terminate your access if you violate these Terms. Upon termination, your right to use the Service ceases immediately, and we may delete your data after a reasonable period unless required otherwise by law.
These Terms are governed by the laws of your local jurisdiction unless otherwise required by applicable law. Any disputes will be resolved in the courts with appropriate jurisdiction.
We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms here. Your continued use of the Service constitutes acceptance of the updated Terms.
For any questions about these Terms, contact us at hi@mentionreview.com.