Know what they say.
Before it costs you.
94% of people avoid businesses with bad reviews. We monitor Google, Yelp, G2, Trustpilot, Indeed, Medium, YouTube, and everywhere on the internet so you can catch complaints and turn angry customers into loyal fans.
Trusted by 1,000+ businesses
Recent Alerts
1 Action Required
1-Star Review Detected
Today
“Terrible experience. The staff ignored us and the food was cold. I will never come back here again.”
5-Star Review
Today
“Amazing service, will definitely come back!”
We track on
Google
Google Maps Reviews?token=pk_ISBbVYqlTDaki-ynmQLkOA){kind=logo}
X (Twitter)
LinkedIn
Yelp
TripAdvisor
Facebook
Delivery Apps
Forums & Blogs
Glassdoor
IndeedGoogleGoogle Maps ReviewsX (Twitter)LinkedInYelpTripAdvisorFacebookDelivery AppsForums & BlogsGlassdoorIndeedEvery unanswered review is
costing you money.
When a 1-star review sits on Google for days without a reply, you don't just lose that one angry customer—you lose everyone who reads it.
Avoidance Rate
of consumers avoid a business after reading a bad review.
Revenue Drop
drop in revenue from just ONE negative article or review.
Algorithm Penalty
Google and Yelp actively penalize businesses that ignore reviews.
The Customer Journey
People check reviews
before they buy.
93% of consumers read online reviews before making a purchase. Here’s what a bad reputation looks like across the platforms they actually check.
Customer searches for your business
They Google your name or browse Yelp nearby.
They see your star rating first
Below 4 stars and most people scroll past.
They read the worst reviews
Angry reviews with no owner response = instant red flag.
They choose a competitor
One bad review page costs you hundreds of potential customers.
The Golden Spoon
“Waited 45 minutes. Food was cold. Manager didn’t care. Never coming back.”
“Found a hair in my soup. Staff was rude when I asked for a refund.”
Sunny Side Café
“Health code violation waiting to happen. Saw a cockroach on the wall.”
“Overpriced, tiny portions. The online photos are nothing like reality.”
Harbor View Hotel
“Room was dirty, AC didn’t work. Front desk couldn’t care less.”
“Booked a suite, got a broom closet. Photos are fake. Total scam.”
−$47,000
Estimated annual revenue lost
From just 10 unanswered negative reviews across Google, Yelp, and TripAdvisor — based on average conversion impact studies.
The Solution
Everything you need to
protect your reputation.
Unified Inbox
Stop logging into dozens of sites. See every Google review, Yelp complaint, and X mention in one clean feed.
"Amazing service, will definitely come back!"
Reliable Alerts
Get notified via Slack or Email when a 1-star review drops.
Sentiment Trends
Track your reputation score over time across all locations.
AI-Drafted Replies
Never stare at a blank screen again. Our AI drafts the perfect, brand-aligned response to every review. Just click approve.
"Hi there, I am so sorry about the wait you experienced. This is not our standard..."
How it works
From zero to proactive in four steps
Everything happens automatically once you add your business. You only see the tasks that need a human touch.
Connect your business
Add your locations or brands. We auto-detect profiles on Google, Yelp, social, and 120+ sources.
AI monitors 24/7
Every review, mention, and comment across platforms is tracked, scored for sentiment, and tagged by urgency.
Get alerts & suggested replies
The right owner gets notified instantly with AI-drafted responses ready to post in one click.
Track sentiment over time
Watch ratings climb, compare locations, and surface trends — no spreadsheets required.
See MentionReview in action
One space for every review, mention, and sentiments
Track across multiple platforms, surface sentiment trends automatically, and coordinate responses without leaving your workspace.
Sentiment mix
78%
Positive
12%
Neutral
10%
Risk
No signup required · 3-minute walkthrough
Buyers check reviews
93%
93% of people read reviews before buying—missing one can cost real revenue.
Sources watched
Everywhereon the internet
Google, Yelp, G2, Trustpilot, Indeed, Medium, YouTube, and more.
Alert delivery
Reliablenotifications
Slack and email nudges hit the right owner automatically.
Proof teams feel
“We finally see every review the moment it lands”
MentionReview gives every operator the visibility and speed customers notice immediately.
“We caught a negative trend early and recovered our rating from 3.8 to 4.6 in 2 months.”
Sarah J
Restaurant Owner
The Golden Spoon
“We responded to the issues before they go public. The AI summaries save us hours every week.”
Mike C
Marketing Director
TechFlow Solutions
“Responding to reviews changed our customer engagement completely. We never miss a mention now.”
Emma R
Boutique Owner
Bella Fashion